Privacy policy

Dillibag LLP ("we") operates dillibag.co. This policy explains what we collect and why.

What we collect

  • Order information — name, delivery address, email, phone number and order details.
  • Payment information — handled by our payment gateway. We never see or store your full card details.
  • Usage information — pages visited, device and browser, collected through analytics.
  • Anything you send us — the contents of emails or messages you write to us.

Why we collect it To process and deliver your order, handle returns and refunds, respond to your questions, prevent fraud, meet our legal obligations, and — if you've opted in — to send you marketing.

Analytics and advertising We use Google Analytics 4 and the Meta (Facebook) pixel to understand how the site is used and to measure our advertising. These set cookies and share usage data with Google and Meta.

Marketing With your consent, we may contact you by email, SMS and WhatsApp about new launches and offers. You can opt out at any time — use the unsubscribe link in any email, reply STOP to an SMS, or write to hello@dillibag.co.

Who we share data with

  • Our payment gateway, to take payment.
  • Our courier partners, Delhivery and DTDC, to deliver your order.
  • Shopify, which hosts this store.
  • Analytics and advertising providers as described above.

We don't sell your personal data.

How long we keep it As long as needed to fulfil your order and to meet tax and accounting obligations under Indian law.

Your rights You can ask us for a copy of the data we hold about you, ask us to correct it, or ask us to delete it. Write to hello@dillibag.co and we'll respond within 30 days.

Cookies This site uses cookies to keep your cart working, remember preferences, and for the analytics described above. You can block cookies in your browser, though parts of the site may stop working.

Children This site is not directed at children under 18.

Changes We may update this policy. The date below tells you when it last changed.

Contact hello@dillibag.co Dillibag LLP, B-128, Sector 2, Noida, Uttar Pradesh 201301

Last updated: 15 August 2026